Privacy Policy
Effective Date: 09/07/2025
Charmed Nexus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase jewelry or charms, or use our digital experiences.
1. Information We Collect
- Personal Information: When you purchase a product, sign up for updates, or contact us, we may collect your name, email, shipping address, and payment details.
- Usage Data: We may collect anonymous information about how you interact with our website and audio content (such as device type or browser).
- Form Submissions: If you complete a form, we collect the data you provide and use it only for the stated purpose.
2. How We Use Your Information
- To process and ship your orders.
- To provide access to digital rituals, audio experiences, or companion content.
- To communicate with you about updates, offerings, or support.
- To send marketing emails only if you have opted in; every marketing email includes an unsubscribe link.
- To improve our products and website.
3. Email Practices (Anti-Spam & SES)
- We use consent-based email lists and do not purchase or rent third-party addresses.
- Marketing vs. Transactional: transactional emails (order confirmations, responses to contact forms) are distinct from marketing and contain no promotional content.
- All marketing emails include a visible, one-click unsubscribe and our mailing address. We promptly honor unsubscribes, bounces, and complaints.
- We authenticate our email (e.g., SPF, DKIM, DMARC) and may use trusted processors—including Amazon Simple Email Service (SES) and a list manager for opt-in newsletters—to deliver messages.
4. Sharing of Information
We do not sell or rent your personal data. We may share limited information only with:
- Payment processors (to securely complete transactions).
- Shipping providers (to deliver your orders).
- Service providers (such as email newsletter and web hosting platforms) to operate our services.
5. Cookies & Analytics
Our website may use cookies or analytics tools to improve performance. You may disable cookies in your browser settings.
6. Your Rights
Depending on your location, you may have rights to access, update, or request deletion of your data. To exercise these rights, contact us at info@charmednexus.com.
7. Data Security
We take reasonable measures to protect your data, but no system is 100% secure.
8. Data Retention
We retain personal data only as long as necessary for the purposes described above and to comply with legal obligations. Contact-form submissions may be kept for support and record-keeping.
9. Children’s Privacy
Our site and offerings are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect data from children.
10. Contact
If you have questions about this Privacy Policy, email us at info@charmednexus.com.
Terms of Use
Effective Date: 09/07/2025
By accessing or using the Charmed Nexus website, jewelry, or digital experiences, you agree to the following terms:
1. General Use
Our jewelry and talismans are artistic, symbolic pieces designed for personal use, mindfulness, and ritual exploration. Any digital experiences, such as audio guidance or rituals, are provided for self-reflection and personal growth.
2. No Medical or Therapeutic Claims
Charmed Nexus products and experiences are not medical devices. They are not intended to diagnose, treat, or cure any condition. They are offered as symbolic tools for personal practice only.
3. Purchases & Returns
All prices are listed in U.S. dollars unless otherwise stated. By placing an order, you agree to provide accurate payment and shipping information. Our return and refund policy is available here.
4. Intellectual Property
All jewelry designs, symbols, written content, and digital audio belong to Charmed Nexus. You may not copy, distribute, or resell them without permission.
5. Limitation of Liability
Charmed Nexus is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. You use our offerings at your own discretion and responsibility.
6. Governing Law
These terms are governed by the laws of the State of Colorado, United States.
7. Contact
For questions about these Terms, contact us at info@charmednexus.com
Disclaimer
Charmed Nexus jewelry and experiences are symbolic in nature and offered for personal use only.
They are not intended to diagnose, treat, or replace medical or mental health care.
Use at your own discretion.
Images shown on this site are illustrative and may not depict actual people, places, or objects. This does not apply to items listed for sale in our Shop or Etsy store.
